Support Options

Raquel Bartolome Updated by Raquel Bartolome

MobileMonkey Support

We have several support options. These include:

  1. Our help docs (you are in one now!) are fully searchable and contain tutorials, FAQs and more. 🦄
  2. Our Facebook Community Group. This is a forum for thousands of MobileMonkey users, like yourself, to ask and answer questions. Click here to join!  🍌🐒
  3. Email Support: support@mobilemonkey.com for specific questions and technical assistance that cannot be answered in the resources above. If you contact us outside of support hours, please expect a response on the next business day.
  4. Premier Consulting. Add MobileMonkey Premier Consulting to your 6-month or 12-month subscription to work with a dedicated Outbound Marketing Premier Consultant to receive individually customized strategies and outbound email copywriting plus monthly hands-on automation building sessions to reach your goals faster. More Info

We aim to respond as quickly as possible to every inquiry. Our standard support hours are 9AM-6PM EST, Monday-Friday. 

- MobileMonkey Support Team 🦄

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