Braze Integration Guide

Raquel Bartolome Updated by Raquel Bartolome

1. On your Braze Dashboard, navigate to the left-side Menu, click on Settings then select APIs and Identifiers.

2. Open API keys Tab and click “Create API Key”.

3. Add API key Name and set next permissions scopes and SAVE changes:

Segments 🔽

  • segments.list

User Data (select all or select exact data below) 🔽

  • users.track
  • users.identify
  • users.export.ids
  • users.export.segment

4. Copy REST endpoint and API key Identifier, then navigate to Customers.ai Braze integration and paste credentials.

Choose Braze Segment with All Users (If don’t have please create it, this is necessary to avoid unwanted overwriting of contacts, due to Braze API specific.)

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