Connect Attentive to Customers.ai

Raquel Bartolome Updated by Raquel Bartolome

This article will guide you in connecting your Attentive app to Customers.ai to sync your contacts.

You will need:

  • An active Attentive subscription and access to Create App to generate an API key.
  • A Customers.ai account (Starter or Enterprise version).

Connecting Attentive to Customers.ai

Create App in Attentive and generate an API key
  1. Navigate to the integrations setup page of Attentive. Select Marketplace on the left-side menu and click on +Create App.
  2. Enter a name for your app in the App name field and type your email address in the Contact email field.
  3. Grant Permissions for the following APIs by selecting Write on each dropdown. Once done, click on CREATE button.
  • Custom Attributes
  • Custom Events
  • eCommerce
  • Privacy Request
  • Product Catalog
  • Subscribers
  1. Click Copy to copy the unique API key to your clipboard.
    Important! This is the only time you will be able to copy this API key. You may save this on a secure document/file for future use.

  1. Select Integrations on the left-side menu and click on ATTENTIVE.
  2. Paste the API key generated from Attentive and click UPDATE.

The API key will be displayed in a secured manner once connected.

If you need to Manage permission or regenerate an API key, you may refer to the instructions here: Create and manage custom apps in Attentive

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