Refresh Page Access Token Error

Expired Facebook Token

If you see this error pop up on your dashboard, don't worry!

This just means that your Facebook page token is expired. There is an easy fix for this to get you back up and running. Note: You need to be an ADMIN of the Facebook Page and an ADMIN/OWNER on your MobileMonkey Company. If you are unable to perform the steps below, please contact the person who sent you an invite to their MobileMonkey Company.

How to fix this issue:

  1. Go to Settings page (Gear/cog icon on the top right hand corner)
  2. Select Maintenance on the left hand menu
  3. Click "Refresh Connection" underneath Facebook Connection Status:

How did we do?