Bot Response Issues

My bot is Responding with the Default Message or a Different Message

If your bot is responding with "Sorry, I'm just a bot, but someone real will be right with you" or another default you have set up. Something is blocking your bot's ability to fire off your intended…

Raquel Bartolome
Updated by Raquel Bartolome

My Bot Won't Respond at all

If you are sending messages to your bot and getting no response at all:. Check to make sure your Facebook page has a working "Send Message" button. . This should appear at the bottom right of the cov…

Updated

Bot Response Issues Overview

Bot Response Can Be Affected by Multiple Factors. Setting up your bot to respond how you want it to can throw a monkey wrench into user engagement! It can be very frustrating when your bot is not res…

Updated

How to redeem your Facebook Ads Coupon

Follow these steps to redeem your FB ads coupon: In Business Manager, go to the main menu at the top left hand corner and select "Billing". Click on "Payment Settings" at the top right hand corner. C…

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