How to Install a Customer Chat Widget using Google Tag Manager

Updated 2 years ago by Van Le

  1. Set up your chat widget in MobileMonkey (Chatbot > Chat Starters tab > Website Chat Widgets > + New Chat Customer Chat Widget)
  2. Make any necessary edits to the chat widget settings.
  3. In the "Install Website Chat" section, add your website URL under "What is your website URL'. Then, copy out the Javascript code under "Install code on Website"
  4. Login to Google Tag Manager and Navigate to Tags > Add A New Tag.
  5. Select “Custom HTML” as your tag type.
  6. Paste in the MobileMonkey code you have copied from Step 5 above.
  7. Click "Choose a trigger" and select “all pages”
  8. Name and save your tag. You're all done!

Still have trouble getting your website widget to show up? Check out This article!

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