Overview
X-Ray Pixel
X-Ray Pixel Installation Guide
Customizing X-Ray Capture Settings
Contact Suppression
X-Ray SDK for Custom Events
Leads & Audiences
Create Audience Segments
Import SMS/Email Contact List
How to Turn on Lead Alerts for X-Ray Website Visitors
Integrations
Email Integration
CRM Integrations
Mailchimp Integration
Klaviyo Integration Part 1: Connect Customers.ai to Klaviyo
Klaviyo Integration Part 2: Activate Klaviyo Signal to Boost Flows
Sendlane Integration
HighLevel Integration
Google Sheets Integration
JSON Webhooks
Integration via Shopify's Custom API
Connect Your Salesforce Account
Connect to Applications via Zapier
Meta Ads Tools
Google Ads Tools
Create Google Ads Custom Audience
Automate Data Import from Google Sheets to Google Ads
Finding your Google Ads Client ID, Secret Token and Customer ID
Analytics
How to Build a Custom Report of Sales by Customers.ai Revealed Contacts Synced to Klaviyo
Bot Analytics
Public API
FAQs
Bot Issues
I Cannot Login or Sign Up for a Bot with Facebook Login
I Cannot Connect My Page Page to MobileMonkey Bot
Web Chat Isn't Showing On My Website
Bot Send Credits
Increase in my Number of Contacts
How Does Unsubscribe Work?
My bot is Responding with the Default Message or a Different Message
My Bot Won't Respond at all
Bot Response Issues Overview
Send Overage Automatic Upgrades
I Can't Find My Old Bot or my Dialogues
How to redeem your Facebook Ads Coupon
MobileMonkey Bot Legacy Subscriptions
What's a Main Menu?
MobileMonkey Bot Pricing Plans
Can I Use SMS on My Subscription Plan?
Facebook Messenger Issues
Handover Protocol
How Do I Create a Lookalike Ads Audience from Bot Contacts?
How to Get Approved for Facebook Subscription Messaging
Can't Find my Messages / Customer Conversations Are Not in My Messenger Inbox
Why am I getting Product Alerts from my Facebook Page?
Facebook Permissions Issues
Edit Your Facebook Permissions
How to Test Synced Ads on Facebook Ads Manager
My Facebook page doesn't show up on the list of pages to connect
Why Do I Have To Sign Up With Facebook?
Remove other Connected Apps on your Business Integrations
Refreshing Your Facebook Connection
Facebook's 24-Hour Rule
FAQs about the CAN-SPAM Act
FAQs about the CCPA
Known Issues
Report a Bug
Too Many Bananas!
Refresh Page Access Token Error/ Update Permissions
Issues with Ad Blockers & Privacy Extensions
Website Widget Not Appearing on iOS 12.1
InstaChamp
Connecting your Instagram account to a Facebook page
Pre-requisites in Connecting an Instagram Page
Why do I need to sign up for InstaChamp with my Facebook login?
Why Do I Have to Sign Up for Instagram Messaging with My Facebook Login?
I cannot connect my Page to InstaChamp
InstaChamp Sign-up Process
My Facebook Page is connected to MobileMonkey. Can I still use InstaChamp?
How to Create Autoresponders on InstaChamp
How do I link my Instagram Account to a Facebook Page?
Troubleshoot: Autoresponders not sending
How do I switch to an Instagram Business Account?
Basic Guide to Autoresponders
How do I enable third-party access to messages?
How do I find my InstaChamp Ambassador referral link and get credit for sales I make?
How to Use the InstaChamp Ambassador Share Banner Library to Monetize Your Audience
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- Customers.ai More Leads Money-Back Guarantee
Customers.ai More Leads Money-Back Guarantee
We’re so confident that you’ll get more and better leads for your business using Customers.ai that we guarantee it or your money back!
How does it work?
To participate in this guarantee you must activate at least 4 out of the 5 Customers.ai messaging services including: Instagram Service Activation, Facebook Messenger Service Activation, Website Service Activation, SMS Service Activation (SMS Automation Service Activation required and supported for U.S. and Canada only), and Email Service Activation.
Customers.ai messaging services: Instagram Automation Service Activation, Facebook Messenger Service Activation, Website Chat Automation Service Activation, and SMS Automation Service Activation (SMS Automation Service Activation required and supported for US & Canada Only). This guarantee does not apply to RoboBDR™️ or to Managed Service programs. If Customers.ai fails to create 20 leads/contacts with the Startup Edition subscription or 50 leads/contacts with the Growth Edition or Team subscription, after 120 days of use with Required Activated Messaging Services, you are eligible for a refund.
Read the 5 Required Activated Messaging Services details to understand the Customers.ai features and services required to be activated for Guarantee eligibility. These services must be activated and running for a 90-day period.
Details
Activation of at least 4 messaging services is required. The Required Activated Messaging Services are described below.
Once 4 of these 5 Required Activated Messaging Services are activated, the 90-day activated period required for eligibility of the new leads guarantee begins.
- Instagram Service Activation
- Edit and activate the Instagram DM Responder.
- Activate at least 1 Instagram Catch-All Comment Autoresponder.
- Post 1 Instagram Main Feed post at least every two weeks during the 120-day duration.
- Facebook Messenger Service Activation
- Edit and activate the Facebook Page Welcomer.
- Activate at least 1 Facebook Catch-All Comment Autoresponder.
- Post 1 Facebook Main Feed post at least every two weeks during the 120-day duration.
- Website Service Activation
- Build and activate the Website Chat Widget feature in Customers.ai.
- Successfully install chat widget on your website.
- Download the Customers.ai Mobile App.
- SMS Service Activation (Required and supported in U.S. & Canada)
- Activate SMS Phone Number.
- Execute 1 SMS Chat Blast to a minimum of 10 contacts.
- Activate 1 ongoing SMS Drip Campaign sent to an audience connected to an active automation.
- Email Service Activation
- Execute 1 outbound Email Automation to a minimum of 100 contacts.
- Activate 1 ongoing Email Automation connected to all net new contacts generated from Unicorn X-Ray.
Activate and run 4 services for a full 120-day period.