Table of Contents

Getting Started with Widgets

Dan Golder Updated by Dan Golder

There are many different types of widgets with many different uses. 

Types of Widgets:

  • Text: Use the Text Widget to insert a sentence. You can add buttons to your text widgets to direct the conversations forward.
  • Gallery:  The Gallery Widget is great for showing off product lines and more. Insert pictures, titles and descriptions into your gallery that the user can scroll through horizontally.
  • Image: Use the image widget to insert an image file from your computer.
  • List: Similarly to the Gallery Widget, the List Widget is great for displaying product lines and other options. The list displays images with titles, descriptions and/or links vertically.
  • Form: The Form Widget is great for collecting data. Use the form widget to ask general questions about the customer's demographics, interests, etc. This is a great way to sort contacts into audiences.
  • Quick Question: The Quick Question Widget can be used to generate engagement, to direct the conversation, and more. Ask users a simple question and set the Input Type to multiple choice, text answers, etc.
  • Email: The Email Widget sends an email to a specified address when a certain Dialogue on the bot is visited. Email widgets can be very useful on keeping you up to date with hot leads you have coming in on your bot.
  • Video: Use the Video Widget to insert videos from your computer into the Dialogue.
  • Navigate: Use the Navigate Widget to direct users to other Dialogues without them having to click buttons.
  • Attribute: The Attribute Widget is used for creating audiences. Add the Attribute Widget to your Dialogue to sort contacts into relevant fields, depending on the Dialogues they land on.
  • GIF: Use the GIF Widget to insert pre-approved GIFs from GIPHY. This is a great way to add personality to your bot!
  • Attachment: The Attachment Widget allows you to insert attachments from your computer into the Dialogue.

To learn about Widgets, watch this video!



NOTE: You may notice that in this video clip, dialogues are referred to as "pages". For your convenience, pages were renamed to dialogues on 1/22/19. Learn more.

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