Activate an SMS phone number & Call Forwarding (for US & Canada only)

Raquel Bartolome Updated by Raquel Bartolome

  1. Go to your Dashboard and click on ellipses to open OLD FEATURES. On the menu, select SETTINGS.
  2. Switch to the SMS tab on settings and click on ACTIVATE SMS.
  3. Select a Country (United States or Canada), then an Area code.
  4. Once both a Country and an Area code is selected, click on SEARCH to populate available phone numbers and select. Take note that ALL SMS activities will be associated with the SMS number you selected. This means, if you decided to CHANGE your SMS number in the future, ALL SMS contact opt-ins and conversations on the INBOX for the old SMS number will not be available anymore.
  5. On SMS Settings, you can add Testing numbers and assign a phone number to forward calls to, in case a lead dialed/called your SMS number.

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