Installing Customer Chat Widget on Your Shopify Page

  1. Set up your chat widget in MobileMonkey (Chatbot > Chat Starters tab > Website Chat Widgets > + New Chat Customer Chat Widget)
  2. Make any necessary edits to the chat widget settings.
  3. In the "Install Website Chat" section, add your website URL under "What is your website URL'. Then, copy out the Javascript code under "Install code on Website"
  4. Go to your Store Settings and click “Customer events”
  1. Click “Add custom pixel” and name it “Customers.ai”
  1. Copy your pixel code and paste it into the “Code” field and click “Save”
  1. Click Save
  2. When you are ready to go live, go into your Customer Chat Widget in MobileMonkey and click Activate (at the top of the page) 


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