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Visitor identification & remarketing case studies
3x
Higher Visitor ID Accuracy Rate
8.7x
Higher True Match Rate
Customers.ai delivered Bear Balanced DTC health supplements brand a remarkable lift in volume of visitors identified with higher data accuracy and True Match Rate compared to Opensend.
55x
Higher True Match Rate
3.7x
Better Data Accuracy
Customers.ai delivered Mirai Clinical's DTC skincare brand dramatically higher data accuracy and True Match Rates compared to Retention.com to grow flow volume and ROI.
2.5x
Higher Click-Through Rate
2.9x
Fewer Spam Complaints
Modern Blaze tested visitor ID tools to see which performed better. Customers.ai dramatically outperformed Opensend, delivering infinitely more revenue.
2.8%
Conversion Rate
4.6x
Revenue Per ID
Clearly, accuracy had significant impact on return on investment — we saw 4.6x revenue per ID using Customers.ai compared to the next best option.
$60,000
Revenue Generated
500%
Return on Investment
This is interesting. Even when I tightened our filters the conversion rates of the Customers.ai contacts were still strong.
$45,000
Revenue Generated
2,150%
Return on Investment
We’ve seen some outstanding results with Customers.ai and their solutions have helped improve our subscription rates and sales. We look forward to continued success together.
276%
Return on Investment
$72,000
Revenue Generated
Customers.ai makes lead capture so easy. You don’t need people to fill out forms and you don’t need people to sign up. At the end of the day, we have to have leads to grow our business and Customers.ai helped us capture hundreds of good leads.
$15,000
Revenue Generated
400%
Return on Investment
Working with Customers.ai has been fantastic in helping us convert the large percentage of annonymous traffic that visits our site on a daily basis.
We got our first hit with Customers.ai and it paid for itself on a single job for the next couple of years.
9.5x
Return on Investment
6
Klaviyo Audience Segments
In 30 days we identified over 3,000 new leads and were already at a 9.5x ROI. We are very happy with Customers.ai so far.
I’ve been a Customers.ai customer and end user for nearly five years, and they’ve consistently been at the forefront of digital marketing innovation. Customers.ai’s has significantly improved the efficiency of our ad spend and email marketing efforts.
20,000
Contacts Captured
100+
Orders Placed
We are very pleased with the ROI from our Customers.ai and Klaviyo integration.
70,000
Contacts Captured
3
Sites Using Customers.ai
I’m pleased with what I’ve been getting so far and it's another reason we want to bring on more brands. This things is kind of autopilot.
$0.24
Lowest Meta Cost Per Result
13.23%
Meta Ad Engagement Rates
The Customers.ai audience had the highest engagement rate of our audiences, indicating a highly responsive audience that’s more likely to interact with the ads.
We appreciate the work you do and know its working. After searching the first 10 people on the list in Shopify, I can see that they have indeed made purchases.
Our account managers are always working with us to maximize our experience and it does help expand marketing outreach and brand awareness!
8-10x
Return on Investment
75%+
Open Rates
We just had the best week that we’ve ever had. $3000 in a week isn’t so bad. That adds up to $150k a year that we can now target.
Smoothie King has never seen better results than when we switched over to Customers.ai. A huge win!
30%
Increase in Meta Ads Performance
41,000
Contacts Captured
We have seen a 30% increase in Meta ad performance since we started using Customers.ai data.
We are using Customers.ai for capturing visitor information off our website and we are definitely happy with it!
56,400
Visitors revealed in 3 months
30x
Return on investment
We did a trial between Customers.ai and some other guys and went with Customers.ai. We're happy and getting a good return on investment and have a good-sized new lead base.
131,000
Visitors Revealed in 6 Months
$51K
Revenue Generated
Customers.ai delivers us high-quality retargeting audiences that consistently engage and convert into orders. The visitor data from Customers.ai outperformed competitors with higher deliverability and more advanced ads integrations that fit perfectly into our existing workflows.
5x
ROAS
12.6x
Return on Investment
Customers.ai is capturing emails and sending cart and browse abandonment emails for people that we do not have in our database. Couldn't ask for better support! The additional revenue and 5x ROAS is also amazing.
22,600
Visitors revealed in 3 months
17x
Return on investment
Customers.ai identified visitors are coming back, opening and clicking and purchasing. And also really exciting, there's a faster sales cycle there.
303,200
Meta Ads audience restored
25x ROI
Average returns on investment
X-Ray Pixel for Meta Ads retargeting has helped us reach more people, increasing our audience and ROAS and seeing our community grow in ways we hoped. It's been awesome to see our efforts in connecting travelers with unforgettable spots across the U.S. get a major boost from Customers.ai tools. Definitely a partnership that's making a difference for us.
5.5x
Revenue from Email
$110K
Email Revenue in 45 Days
Customers.ai has given us a massive influx of warm leads. It’s made our email process like shooting fish in a barrel. The tools have given us the confidence that our emails can accomplish whatever goal we have for them.
2,699
Meta CAPI events recovered
$74kÂ
Revealed visitor purchasesÂ
Partnering with Customers.ai has been a game-changer for us. Using their Super CAPI and Restore solutions we achieved a 2x increase in sales, a 50% reduction in Facebook CPA and a 52% improvement in Event Match Quality Score within just one week.
$1.7M
in attributable revenue from Customers.ai
15x ROI
Average return on investment
We are now ushering our clients into a new era of inbound-led outbound emailing. It’s attracting an unprecedented number of new clients, all excited to unlock the potential of this modern, sophisticated marketing strategy.
10x
Return on investment
I've been very happy with Customers.ai. At this time of year I'd expect to be around 250-300 sales, but we've more than doubled it. And when we get customers for the first time, we get the repeat business. We're very excited about that.
500
New customers in 6 months
76x
Return on investment
We did an attribution study and, I mean, huge win. We immediately went and doubled our budget on Customers.ai.
Customers.ai is able to easily extract lead information in a way I did not know possible. It is easy to use, has incredible email open rates and is just so easy to get on the site and use.
576%
Return on Investment
$127.7K
Contact Purchase Value
Kineon sought to enhance its digital marketing strategy by capturing more high-intent leads and converting them into revenue. To do this, they partnered with Customers.ai and Step Labs, resulting in $127k in revenue in just 30 days!
12,500
New Prospects
273%
Increase in Form Fills
Customers.ai empowered us to capture more leads, create highly-targeted audience segments, and re-engage visitors effectively. The dedicated support and agency partner rep have both been instrumental to our success.
65%
Open Rates with Customers.ai
32%
Open Rates with Competitor
Customers.ai performs much better than our old tools. We struggled at first with 14-15% email open rates and it took a lot of effort to get to 32%. With Customers.ai we’re seeing 65-85% open rates right away.
Customers.ai has a knack for identifying website visitors early in the funnel gives us more leverage and provides opportunities to capture sales that may have gotten away.
$70k
Attributable Revenue in 30 Days
187K
Remarketing Emails
A Health & Wellness ecommerce brand used Customers.ai to learn who was visiting product pages, build more complete remarketing and lookalike ad audiences, and sell 17.5X ROI in products directly attributed to Customers.ai.
15K
Email Contacts in 4 Months
30%
Capture Rate
Customers.ai empowers us to make smarter decisions for our business and absolutely maximize our ad budget.
30%
Increase in Email Open Rates
8x
Increase in Click Rate
What’s really unique about Customers.ai is that, not only does it provide the visitor identification and B2B contact and company profile, but it lets us segment our most interested visitors, and then act on this data with effective, AI-personalized emails.
93%
Decrease in CAC
60x
Return on Investment
In the first 60 days using Customers.ai’s X-Ray tool, a Commercial Real Estate company generated $67k in LTV revenue. They saw 60x ROI, reduced their customer acquisition cost by 93% and unlocked digital marketing attribution to in-person sales.
70,000
in MRR in 30 days
37
Qualified Trials Engaged From Contacts
We use B2B by Customers.ai to identify ecommerce store owners who visit our site. Our sales team uses cell phone numbers and LinkedIn profiles we get for visitors and their company. Very effective.
+$50k
Added to Sales Pipeline
10x
Increase in Hot Leads
Customers.ai is the highest yielding marketing channel for us, beating both Facebook and Google.
2,500
Local Customer Emails
50%+
Email Open Rates
Partnering with Customers.ai really helped us help our clients. We want to use the best tools in the industry to make our brands famous. Larry’s tech made it possible for us to pinpoint exactly who we should be talking to in order to boost sales.
60x
Increase in Return on Ad Spend
25%
Increase in Average Client Retainer
It blew my mind…super easy to implement. Results that used to cost $60 with pay-per-click ads cost less than a dollar now.
$20K
Monthly Incremental Sales
25x
Return on Marketing Spend
We have been able to generate momentum and scale in new bookings and memberships by unlocking the ability to target audiences by interests like travel, family activities, and RV ownership — and to connect with these guests in a streamlined sales motion.
44%
Decrease in CPA
75%
Increase in Conversion Rate
To generate quality loan applicants in the most cost-efficient way, the online automotive financing company tested Facebook ads that click to Messenger where an automated Customers.ai chatbot is used to assist applicants in completing the loan application in Messenger.
65%
Open Rates
1.6x
Increase in Revenue from Email
Customers.ai decreased CPA while increasing revenue from email by 1.6x through website visitor identification.
+6780%
Increase in Revenue
97%
Decrease in CPA
There was crazy engagement for the Facebook ads that blew our expectations out of the water. We exceeded our brand awareness target, introducing the brand to a new country that was not included in the goal.
Drive more leads and drastically reduce cost of customer acquisition with Customers.ai visitor identification and remarketing tools!
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