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helps bring email & SMS customer data together in one place

helps 10x that data

With the Customers.ai’s Sendlane integration, you can reach 10-20x more shoppers. Identify your high-intent visitors and add them directly to the same welcome series, browse abandonment, and SMS campaigns you already have set up.

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"Customers.ai effectively gives you another stream of identification. You shouldn’t be using it just for email. You should also be using it to power your advertising and to recover those lost people that are coming through that you can find and match. You’re bringing back something people used to love."

Jimmy Kim
Founder & CIO

See how Customers.ai & Sendlane work together

10x your abandoned cart flows with high-intent contacts from Customers.ai

Integrate directly with

Shoppers show their interest in so many different ways

Customers.ai intent data gives you a more complete picture of the customer journey to amplify Sendlane automations

Use Customers.ai’s lead and intent scoring to send Sendlane website visitor contacts, with segments based on:
  • UTM tag or ad clicked
  • Landing page
  • Time and engagement on site
  • Proprietary consumer data (address, location, job, and more)
And so much more to customize your email remarketing and increase re-engagement personalization.

Customers.ai performs much better than our old tools. We struggled at first with 14-15% email open rates and it took a lot of effort to get to 32%. With Customers.ai we’re seeing 65-85% open rates right away… and it saves me a ton of time.

ROBB LECOUNT
VP of Operations

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Power up revenue expansion with Customers.ai + Sendlane ecommerce integration

Grow your email list, drive more revenue from email, and increase purchases with Customers.ai direct integration with Sendlane.

Sendlane Ecommerce Integration FAQs

Either or both! You can export or sync your website visitor emails to Sendlane if you wish to send your existing Sendlane abandoned cart automations. You can also use Customers.ai’s powerful email deliverability and A.I. tools to send customized emails to visitors based on the product page they viewed. Sendlane users may send the first few emails of a campaign from Customers.ai to take advantage of those features and then automatically sync their engaged leads to Sendlane for continued revenue recovery outreach.
Cart abandonment flows target the highest-intent users when they are most interested. This is extremely effective but it’s also very strict. It leaves a lot of very high intent users out of your reach. What our website abandonment tools do is massively increase the portion of identified users while preserving other intent signals so you can identify the highest-intent visitors and target follow-up and remarketing based on those signals.
We support several different mechanisms for suppression. You can upload a Google Sheet or Text File of the list. You can also set up your export so that we only send new contacts to Sendlane or Shopify.
Yes, Customers.ai complies with CAN-SPAM, CCPA, and GDPR. We comply with GDPR by excluding email addresses owned by people in the European Union. We comply with CCPA by excluding email addresses owned by California residents. Learn more on our compliance page.
100% yes! Ecommerce stores have some pretty sophisticated tech stacks, from the store to email platform to CRM and more. Customers.ai has a direct one-click integration for Sendlane, SendGrid, Google Sheets, and Mailchimp, and can send engaged visitors of your site to any platform your ecommerce business uses via Zapier integration.

Sendlane is a powerhouse of ecommerce marketing automation. It elevates your customer engagement and sales to new heights by automating recovery of revenue from shoppers that don’t complete the checkout process.

Ecommerce stores can automate the process of discovering who’s exploring products to capture their vital information effortlessly. With their name, email, and their visited pages, ecommerce marketers can craft personalized emails that draw them back to the product they were looking at with irresistible offers.

Abandoned carts are just the tip of the iceberg. By adding Customers.ai to your Sendlane marketing automation, you can send remarketing emails to visitors who glanced at a product but never added it to their cart – even if they weren’t logged in.

This cutting-edge technology has proven to 5X email revenue and accelerate email subscriber list growth. Amplify the power of Sendlane with Customers.ai for unmatched marketing automation success.

Sendlane offers a range of benefits for ecommerce marketing automation, helping businesses streamline their marketing efforts and achieve greater success through:

  1. Personalized Customer Engagement: Sendlane enables you to send highly personalized messages, tailored to each shoppers behavior and preferences. This level of personalization improves customer engagement and loyalty.
  2. Segmentation and Targeting: Segment your audience based on various criteria like purchase history, browsing behavior, and demographics. This precision targeting ensures your marketing efforts reach the right people at the right time.
  3. Automated Email Campaigns: Sendlane automates email campaigns, such as abandoned cart reminders, welcome series, and post-purchase follow-ups. This reduces manual workload and ensures timely communication with customers.
  4. Revenue Recovery: By nurturing leads and encouraging repeat purchases, Sendlane helps boost revenue for ecommerce stores.

Customers.ai expands all the benefits of Sendlane by triggering ecommerce marketing automation to shoppers that Sendlane alone can’t reach, such as those who don’t log in or add a product to the cart.

Customers.ai is able to engage leads higher in the funnel to, to grow an email list and to increase revenue from email from browsers that Sendlane can’t target.

Activating Customers.ai ecommerce marketing automation is fast and simple with a direct integration to Sendlane! Begin by installing our cutting-edge X-Ray tool on your product pages. Next, turn on the Sendlane integration and it will automatically send emails from X-Ray to Sendlane.

Our email automation workflows extend far beyond the realm of abandoned cart reminders; they also encompass abandoned product view sequences. With AI-generated email copywriter sends dynamically generated re-engagement email based on the product viewed, driving more revenue from a fast-growing email list.

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