Apparel Case Study
How DFND Generated 4.5x More Klaviyo Revenue with Accurate Visitor Identification
DFND, an athletic performance apparel brand, put Customers.ai head-to-head against Opensend to discover which visitor identification solution delivered higher engagement and revenue.
The Results
4.5x
More Revenue vs. Opensend
11x
Higher Email Engagement vs. Opensend
Jeff Herdman, CEO & Founder, DFND
“Customers.AI contacts drove 4.5x more revenue and 11x higher engagement and click rates than Opensend, clearly based on the superior performance of Customers.AI data.“
See the difference from accurate visitor ID data on your DTC revenue.
Accurate Visitor Identification
Identify new shoppers and known customers when they visit the site to power actionable segments, remarketing and insights.
Klaviyo Integration
Increase flow volume and customer engagement beyond Shopify and Klaviyo’s standard capabilities.
Data Quality Test
Customers.ai anonymous visitor ID delivered 77% Accuracy Rate — 3x higher than alternatives tested.
