OmniChannel Marketing

Identity resolution has long been key to understanding the customer journey, traditionally enabling enterprise businesses to consolidate the many, many […]

As we approach the new year, the realization that December is upon us is nothing short of astonishing. Amidst the

The desire to send WhatsApp marketing messages in bulk has been strong across the business world for years. WhatsApp, the

The real estate chatbots guide gives real estate professionals all the tools needed to use chatbots to acquire, nurture and

Zoom is a video conferencing platform so easy to use even a 5-year-old can use it. Seriously, my 5-year-old had

Around the world, businesses are increasing their investment in digital marketing to keep the virtual doors open and revenue growing.

If you haven’t heard, Facebook announced that it’s working to integrate three major chat platforms — Messenger, Instagram and WhatsApp

Today I’m going to show you how to send yourself an email alert when there’s a hot lead talking to

Today we’ll show you 10 essential metrics and reports you’ll check on a regular basis to gain valuable insight into

Exciting news. Facebook is planning on integrating the messaging services of WhatsApp, Instagram and Facebook Messenger. While all three Facebook

Today, ChattyPeople, a popular chatbot building platform, is being acquired by Customers.ai in an all-cash deal. I started Customers.ai to