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The Mega Massive List of Chatbot Marketing Statistics: Trends, Stats & Infographics

How many chat messages have you sent today?

20? 50? 100?

Probably a lot and that’s typical.

Since 2014, we’re using chat apps more than social networking apps. On Facebook Messenger, more than 8 billion messages are sent around the world daily and Customers.ai‘s Facebook Messenger marketing platform is responsible for millions of messages around the world every day!

Connect the dots and the Customers.ai data won’t be a marketing news flash:

Chatbot marketing is the BIGGEST growth opportunity of the next few years.

Mark Zuckerberg, Facebook CEO, has even pivoted the Facebook empire’s future around private messaging. Case in point, Facebook Messenger marketing, Facebook’s Instagram-WhatsApp-Messenger integration, and all the messages-centric news out of F8 2019.

But chat marketing is bigger than Facebook. Chatbots like the ones built with Customers.ai are software that interact with people in a chat interface. Customers.ai chatbots are used on websites and mobile apps in every industry, for marketing, sales and customer service.

Chatbots are expected to save businesses $8 billion within the next 5 years!

Considering there only 300,000 Facebook Messenger bots, that means only 1-2% of the 30 million businesses around the world are using chatbots!

What other critical-to-know chatbot marketing statistics and trends are in the Customers.ai knowledge vault? In this mega massive chatbot marketing statistics infographic of my dreams, Customers.ai has included chatbot stats and trends including:

  • Chatbot worldwide market worth
  • Chatbot statistics
  • Top platforms to build chatbots
  • History of chatbots
  • Top industries benefitting from marketing with chatbots
  • And a ton more from Customers.ai’s statistics vault

Feel free to share this Customers.ai chatbot marketing statistics infographic, leave a comment and let me know what you think!

chatbot marketing statistics infographic

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