add live chat to website

19 Chat Marketing Stats that Signal the Future of Customer Communication

As 2019 comes to a close and we ring in the new year, it’s time for us to acknowledge what’s happening in the world of business:

Customer communication is undergoing a massive shift.

If you’re still relying on old school digital marketing techniques, you’re probably seeing results dwindle.

The future of customer communication is chat marketing, and it’s time to jump on the bandwagon.

The global chatbot market is going to continue growing exponentially over the next few years.

It’s time to adopt chat automation for customer support, marketing, and sales.

chat marketing: what marketers feel unprepared for

Don’t believe me?

Get ready to learn all about this communication shift and chat marketing at the Chat Marketing 2019 Summit on December 12.

In the meantime, here are some stats to inspire you…

Chat Automation Stats

chat marketing: chatbot use by industry graph

Text Message Marketing Automation Stats

Artificial Intelligence Stats

Customer Service Stats

chat marketing: how customers use chatbots

Time to Evolve with the New Year

The new year is upon us, and with it, the future of customer communication.

It’s time to evolve your business.

It’s time to evolve your business to connect with customers in the communication channels they’re already using.

It’s time to evolve your business while saving money with automated customer care.

It’s time to scale your business with record leads and revenue.

Meet your customers where they are.

Evolve your business to keep up and adopt chat marketing in the new year.

Important Next Steps

Leave a Comment

Your email address will not be published. Required fields are marked *

Get new revenue streams flowing with expanded offerings that get better results with less effort.
Become a Referral Partner and earn recurring commissions for life.
Get to know the people behind the AI-powered marketing data and automation tools. We look forward to working with you!
Join Boston’s next martech unicorn with the best environment and people in the industry
Meet CEO and founder, U.S. Congress honoree, multiple Marketer of the Year awardee, and unicorn devotee
Answers to all your questions to put legal teams at ease. 100% compliant with CAN-SPAM, GDPR, CCPA and more
Partner with and earn referral revenue as we revolutionize the B2C go-to-market playbook together


Generate more leads and meetings for your sales team with automated inbound lead capture, qualification, tracking and outreach across the most popular messaging channels.

I agree to receive text and email updates from

Stop settling for cold leads, low email engagement, and slow sales.

Supercharge your marketing with AI-powered B2C data prospecting & sales outreach automation from

See for yourself.


I agree to receive text and email updates from

Calculate Your True Website Visitor Capture Rate