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19 Chat Marketing Stats that Signal the Future of Customer Communication

As 2019 comes to a close and we ring in the new year, it’s time for us to acknowledge what’s happening in the world of business:

Customer communication is undergoing a massive shift.

If you’re still relying on old school digital marketing techniques, you’re probably seeing results dwindle.

The future of customer communication is chat marketing, and it’s time to jump on the bandwagon.

The global chatbot market is going to continue growing exponentially over the next few years.

It’s time to adopt chat automation for customer support, marketing, and sales.

chat marketing: what marketers feel unprepared for

Don’t believe me?

Get ready to learn all about this communication shift and chat marketing at the Chat Marketing 2019 Summit on December 12.

In the meantime, here are some stats to inspire you…

Chat Automation Stats

chat marketing: chatbot use by industry graph

Text Message Marketing Automation Stats

Artificial Intelligence Stats

Customer Service Stats

chat marketing: how customers use chatbots

Time to Evolve with the New Year

The new year is upon us, and with it, the future of customer communication.

It’s time to evolve your business.

It’s time to evolve your business to connect with customers in the communication channels they’re already using.

It’s time to evolve your business while saving money with automated customer care.

It’s time to scale your business with record leads and revenue.

Meet your customers where they are.

Evolve your business to keep up and adopt chat marketing in the new year.

Important Next Steps

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