Get cart abandonment results before customers login or add to cart
Cart abandonment strategies changed ecommerce marketing forever. With Customers.ai, you can reach 5x more people with the same super-effective campaigns.
Enter your store’s website to see.
Powering Fast-Growing Ecommerce Brands
Customers.ai delivers us high-quality retargeting audiences that consistently engage and convert into orders. The visitor data from Customers.ai outperformed competitors with higher email deliverability and more advanced ads integrations that fit perfectly into our existing workflows.
Ariel Coro
Founder, Tropical Fruit Box
Partnering with Customers.ai as been a game-changer for us. Using their Super CAPI and Restore solutions, we achieved a 2x increase in sales, a 50% reduction in Facebook CPA, and a 52% improvement in Event Match Quality Score within just one week.
Meta CAPI events recovered
Revealed visitor purchases
Jim Douglas
Founder, Huckle Bee Farms
Customers.ai is capturing emails and sending cart and browse abandonment emails for people that we do not have in our database. Couldn’t ask for better support! The additional revenue and 5x ROAS is also amazing.
ROAS
Return on investment
Brad Solomon
Co-founder, Prana Pets
Customers.ai identified visitors are coming back, opening and clicking and purchasing. And also really exciting, there’s a faster sales cycle there.
Visitors revealed in 3 months
Return on investment
Dominick Sandri
DV8 Offroad
Customers.ai has given us a massive influx of warm leads. It’s made our email process like shooting fish in a barrel. The tools have given us the confidence that our emails can accomplish whatever goal we have for them.
Revenue from Email
Email Revenue in 45 Days
Nick Betts
Marketing Director, Agile Offroad
We did a trial between Customers.ai and some other guys and went with Customers.ai. We’re happy and getting a good return on investment and have a good-sized new lead base.
Visitors revealed in 3 months
Return on investment
Steve Shelley
Senior Product Manager, Cove Smart
in Attributable Email Revenue
Return on Investment
Heather B
VP of Marketing, Online Toy Retailer
"Customers.ai has a knack for identifying website visitors early in the funnel, which gives us more leverage and provides opportunities to capture sales that may have gotten away. For a team that’s all about pushing the envelope in ecommerce analytics, that’s exactly what we want to be doing."
Integrate directly with
Expand cart abandonment flows by 5-10X
Will you know about these visitors?
Visitor logged into account
Shopify & Klaviyo Only
Shopify & Klaviyo
Shopify & Klaviyo Only
Visitor logged into account
with Shopify & Klaviyo
Visitor logged into account
Your customers are always telling you how interested they are. You just have to listen.
Customers show their interest in more ways than one
Say hello to inboxes, goodbye to promotions and spam folders
AI-powered email deliverability
"Shopify store owners who aren’t using Customers.ai as part of their revenue recovery strategy are simply leaving money on the table. Their AI increases sales by enabling targeted and personalized messages to shoppers even if they haven't taken steps to create an account or put a product in their cart."
X-Ray data is the perfect retargeting tool
Supercharge your ad spend
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With Customers.ai, we have wowed our ecommerce clients with an increase of warm leads and the automated email engagement generates directly attributable revenue. It’s cost-effective and saves us tons of time.
Get started with Customers.ai ecommerce revenue expansion solutions
Ecommerce Marketing Automation FAQs
What is ecommerce marketing automation?
Ecommerce marketing automation is using software and tools to automate various marketing tasks such as email campaigns and targeted advertising to improve customer engagement and drive sales.
Marketing automation helps ecommerce businesses to reach their target audience with personalized and relevant messages, improving engagement and driving sales. Customers.ai has a unique approach to ecommerce marketing automation for Shopify and online stores: We help you learn who is viewing your product pages and let you capture their name, email and pages they visited. Then you can send emails to them to get them back to your site and to give them special offers to convert them into customers.
One of the most high-impact revenue driving ecommerce marketing automation commonly used today is abandoned cart reminders — if someone is logged into your store and puts something in the cart but doesn’t buy, a business can email that shopper to remind them to check out.
Customers.ai goes beyond abandoned cart reminders to let online stores automatically email someone who viewed a product but didn’t put it in their cart and who wasn’t logged into your site. This revolutionary technology has doubled ecommerce email revenue and massively grows a store’s email subscriber lists.
What are the benefits of ecommerce marketing automation?
The benefits of ecommerce marketing automation include increased efficiency and productivity by generating leads at scale, automating repetitive tasks, improved customer engagement and retention through personalized and timely communication, better targeting and segmentation of customers based on their behavior and interests, and increased revenue and sales through targeted and automated marketing campaigns.
How can I use Customers.ai’s ecommerce marketing automation tools?
Getting started with Customers.ai is super simple! Install our X-Ray tool up on product pages. Then set up an email automation targeting those shoppers specific interests. Voila!
With X-Ray installed, an ecommerce store can acquire 20% of emails from your shopify visitors without popups. The email automation flows go beyond abandoned cart reminders and allow for abandoned product view flows. Customers.ai AI-generative email copywriter allows you to send personalized, high-converting emails to visitors to your site based on the product they viewed.
How can I measure the effectiveness of my ecommerce marketing automation?
Customers.ai has analytics built into the automation builder so you can always keep track of how your emails are performing.
Track ecommerce marketing automation metrics within Customers.ai including:
- Number of X-Ray captured website visitors
- Number of emails sent to X-Ray captured visitors
- Open rate and click rate by individual email messages and across overall automations
What are some ecommerce marketing automation tools?
Ecommerce marketing automation tools in Customers.ai include our X-Ray tool, which identifies 20% of anonymous U.S. visitors to your store, email deliverability tools like our Signs of Life Detector, and targeted email automation flows to send relevant emails to website visitors based on the products viewed in the online store.
At a high-level, examples of ecommerce marketing automation tools include:
- Email marketing automation: Sending automated email campaigns based on customer behavior or triggered events such as abandoned product view reminders and follow-up messages.
- Social media automation: Automating replies to comments and DMs in social media for inquiries and questions about products on Instagram and Facebook.
- Customer relationship management automation: Segmenting customers based on behavior and preferences, and sending targeted messages and offers.
Can I send Customers.ai X-Ray contacts to my CRM or other platforms in my marketing stack?
100% yes! Ecommerce stores can have some pretty sophisticated tech stacks, from the store to email platform to CRM and more. Customers.ai can send engaged visitors to your site to any platform your ecommerce business uses via Zapier integration.
