Get cart abandonment results before customers login or add to cart
Cart abandonment strategies changed ecommerce marketing forever. With Customers.ai, you can reach 5x more people with the same super-effective campaigns.
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Powering Fast-Growing Ecommerce Brands
in Attributable Email Revenue
Return on Investment
Heather B
VP of Marketing, Online Toy Retailer
This is interesting. Even when I tightened our filters the conversion rates of the Customers.ai contacts were still strong.
Revenue Generated
Return on Investment
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Doug Hay
VP of Marketing, Complement
Remy Tennant
Founder, Human Food Bar
In 30 days we identified over 3,000 new leads and were already at a 9.5x ROI. We are very happy with Customers.ai so far.
Return on Investment
Klaviyo Audience Segments
Ryan Connor
Digital Marketing Manager
We appreciate the work you do and know its working. After searching the first 10 people on the list in Shopify, I can see that they have indeed made purchases
Lindsay Murdoch
Marketing Coordinator, Fitterfirst Inc.
Kineon sought to enhance its digital marketing strategy by capturing more high-intent leads and converting them into revenue. To do this, they partnered with Customers.ai and Step Labs, resulting in $127k in revenue in just 30 days!
Return on Investment
Contact Purchase Value
Customers.ai delivers us high-quality retargeting audiences that consistently engage and convert into orders. The visitor data from Customers.ai outperformed competitors with higher email deliverability and more advanced ads integrations that fit perfectly into our existing workflows.
Ariel Coro
Founder, Tropical Fruit Box
Partnering with Customers.ai as been a game-changer for us. Using their Super CAPI and Restore solutions, we achieved a 2x increase in sales, a 50% reduction in Facebook CPA, and a 52% improvement in Event Match Quality Score within just one week.
Meta CAPI events recovered
Revealed visitor purchasesÂ
Jim Douglas
Founder, Huckle Bee Farms
Customers.ai is capturing emails and sending cart and browse abandonment emails for people that we do not have in our database. Couldn’t ask for better support! The additional revenue and 5x ROAS is also amazing.
ROAS
Return on investment
Brad Solomon
Co-founder, Prana Pets
Customers.ai identified visitors are coming back, opening and clicking and purchasing. And also really exciting, there’s a faster sales cycle there.
Visitors revealed in 3 months
Return on investment
Dominick Sandri
DV8 Offroad
Customers.ai has given us a massive influx of warm leads. It’s made our email process like shooting fish in a barrel. The tools have given us the confidence that our emails can accomplish whatever goal we have for them.
Revenue from Email
Email Revenue in 45 Days
Nick Betts
Marketing Director, Agile Offroad
We did a trial between Customers.ai and some other guys and went with Customers.ai. We’re happy and getting a good return on investment and have a good-sized new lead base.
Visitors revealed in 3 months
Return on investment
Steve Shelley
Senior Product Manager, Cove Smart
I’ve been very happy with Customers.ai. At this time of year I’d expect to be around 250-300 sales, but we’ve more than doubled it. And when we get customers for the first time, we get the repeat business. We’re very excited about that.
Return on investment
CEO, BBQ Supply & Wholesale
I love that we can connect with the people who come to our website, but don’t purchase or sign up for updates. Interestingly, the Customers.ai engagment list is off the charts.
Revenue Generated
Return on Investment
Erika Chang
Co-Owner, Aaron Chang Ocean Art Galleries
To generate quality loan applicants in the most cost-efficient way, the online automotive financing company tested Facebook ads that click to Messenger where an automated Customers.ai chatbot is used to assist applicants in completing the loan application in Messenger.
Decrease in CPA
Increase in Conversion Rate
Jesse Perreault
VP of Marketing, Car Loans Canada
Before Customers.ai we had no way to identify our anonymous shoppers. Over the last 6 months we’ve doubled the size of our email list and have seen a 4.5x ROI.
Revenue Generated
Return on Investment
Brennan M
VP of Marketing
Working with Customers.ai has been fantastic in helping us convert the large percentage of annonymous traffic that visits our site on a daily basis.
Revenue Generated
Return on Investment
Ania Pisarek
Marketing Director, Memory Ventures
Customers.ai is a highly effective tool that has been invaluable to our work.
Natalie Osial
I’m pleased with what I’ve been getting so far and it’s another reason we want to bring on more brands. This things is kind of autopilot.
Contacts Captured
Sites Using Customers.ai
Jay Sailors
Content and Marketing Director, Online Commerce Group
We just had the best week that we’ve ever had. $3000 in a week isn’t so bad. That adds up to $150k a year that we can now target.
Return on Investment
Open Rates
Allison Williams
Founding Partner, Wms&Co.
"Customers.ai has a knack for identifying website visitors early in the funnel, which gives us more leverage and provides opportunities to capture sales that may have gotten away. For a team that’s all about pushing the envelope in ecommerce analytics, that’s exactly what we want to be doing."
Integrate directly with
Expand cart abandonment flows by 5-10X
Will you know about these visitors?
Visitor logged into account
Shopify & Klaviyo Only
Shopify & Klaviyo
Shopify & Klaviyo Only
Visitor logged into account
with Shopify & Klaviyo
Visitor logged into account
Your customers are always telling you how interested they are. You just have to listen.
Customers show their interest in more ways than one
Say hello to inboxes, goodbye to promotions and spam folders
AI-powered email deliverability
"Shopify store owners who aren’t using Customers.ai as part of their revenue recovery strategy are simply leaving money on the table. Their AI increases sales by enabling targeted and personalized messages to shoppers even if they haven't taken steps to create an account or put a product in their cart."
X-Ray data is the perfect retargeting tool
Supercharge your ad spend
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With Customers.ai, we have wowed our ecommerce clients with an increase of warm leads and the automated email engagement generates directly attributable revenue. It’s cost-effective and saves us tons of time.
Get started with Customers.ai ecommerce revenue expansion solutions
Ecommerce Marketing Automation FAQs
What is ecommerce marketing automation?
Ecommerce marketing automation is using software and tools to automate various marketing tasks such as email campaigns and targeted advertising to improve customer engagement and drive sales.
Marketing automation helps ecommerce businesses to reach their target audience with personalized and relevant messages, improving engagement and driving sales. Customers.ai has a unique approach to ecommerce marketing automation for Shopify and online stores: We help you learn who is viewing your product pages and let you capture their name, email and pages they visited. Then you can send emails to them to get them back to your site and to give them special offers to convert them into customers.
One of the most high-impact revenue driving ecommerce marketing automation commonly used today is abandoned cart reminders — if someone is logged into your store and puts something in the cart but doesn’t buy, a business can email that shopper to remind them to check out.
Customers.ai goes beyond abandoned cart reminders to let online stores automatically email someone who viewed a product but didn’t put it in their cart and who wasn’t logged into your site. This revolutionary technology has doubled ecommerce email revenue and massively grows a store’s email subscriber lists.
What are the benefits of ecommerce marketing automation?
The benefits of ecommerce marketing automation include increased efficiency and productivity by generating leads at scale, automating repetitive tasks, improved customer engagement and retention through personalized and timely communication, better targeting and segmentation of customers based on their behavior and interests, and increased revenue and sales through targeted and automated marketing campaigns.
How can I use Customers.ai’s ecommerce marketing automation tools?
Getting started with Customers.ai is super simple! Install our X-Ray tool up on product pages. Then set up an email automation targeting those shoppers specific interests. Voila!
With X-Ray installed, an ecommerce store can acquire 20% of emails from your shopify visitors without popups. The email automation flows go beyond abandoned cart reminders and allow for abandoned product view flows. Customers.ai AI-generative email copywriter allows you to send personalized, high-converting emails to visitors to your site based on the product they viewed.
How can I measure the effectiveness of my ecommerce marketing automation?
Customers.ai has analytics built into the automation builder so you can always keep track of how your emails are performing.
Track ecommerce marketing automation metrics within Customers.ai including:
- Number of X-Ray captured website visitors
- Number of emails sent to X-Ray captured visitors
- Open rate and click rate by individual email messages and across overall automations
What are some ecommerce marketing automation tools?
Ecommerce marketing automation tools in Customers.ai include our X-Ray tool, which identifies 20% of anonymous U.S. visitors to your store, email deliverability tools like our Signs of Life Detector, and targeted email automation flows to send relevant emails to website visitors based on the products viewed in the online store.
At a high-level, examples of ecommerce marketing automation tools include:
- Email marketing automation: Sending automated email campaigns based on customer behavior or triggered events such as abandoned product view reminders and follow-up messages.
- Social media automation: Automating replies to comments and DMs in social media for inquiries and questions about products on Instagram and Facebook.
- Customer relationship management automation: Segmenting customers based on behavior and preferences, and sending targeted messages and offers.
Can I send Customers.ai X-Ray contacts to my CRM or other platforms in my marketing stack?
100% yes! Ecommerce stores can have some pretty sophisticated tech stacks, from the store to email platform to CRM and more. Customers.ai can send engaged visitors to your site to any platform your ecommerce business uses via Zapier integration.