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Below is a transcript of the Chatbot Marketing Training Course by Customers.ai and Isaac Rudansky, of Adventure Media. Get the full course here and become a messenger marketing master.
Howdy chatbot fans, and welcome back. In this lecture we’re going to go ahead and create our Mobile Monkey account.
So here we are my screen, you’re going to go to Customers.ai, pretty straightforward, and here’s a landing page, there’s a webinar that is always starting in a few minutes if you’d like to watch that, but let’s just go ahead right away and login.
So, there’s no register button, you’re just going to always just log in using here in the top right-hand corner of the screen of the menu, and you’re going to be prompted to log in, sign in with Facebook, or you could sign with an email.
It’s so much easier to sign in with your Facebook account, because then everything is going to be integrated very easily, so you don’t need to create a separate account.
We’re going to click sign in with Facebook, and I’m going to go ahead and type in my burner email address I made for this. Littlemonkey1212.
Okay, the next page that you get to is welcome to Mobile Monkey, and if you have Facebook pages created, like a personal page for a public figure, or your business page, then those will be populated right here.
But, let’s say you don’t have a Facebook page created for your business yet, so let’s quickly walk through and do that now.
So, we’re going to go over to create a page, we’re going to call it a business or a brand, we’re going to name our page and we’re going to call it “Isaac’s Awesome Art Supplies”, I used to be an artist, still am but don’t get any time to paint any more.
Category is art artists, or art let’s say. Since we’re going to pretend that it’s an e-commerce, hmm let’s see, they call it retail. We’re going to call it a retail company, okay, you just find the find the proper category for your business.
Continue, and we’re going to add a profile picture. So, I’m going to go— by the way, if you’ve never been to unsplash.com, awesome resource for all types of fantastic images, and it’s free, all these images are free.
So, well here’s a nice image for my art supplies, and then I’m going to download it for free, and I’m going to upload a profile picture. Might be too big, and I might have to resize it.
This is I wanted to be my cover photo, but well upload a profile picture later. So, now I have my cover photo which is the big one, and they’re going to ask us to put in some— okay, the cover photo didn’t work, but I have the— okay.
So. now we have a Facebook page, and that’s basically it straight up. I mean, we could add obviously a lot of information about our page, modify all the settings of the page, there’s a lot we could do.
But again, this is not a course about setting up a Facebook business page, if you do have any questions then definitely post it in the Mobile Monkey Facebook community, and people will be more than happy to help you.
We could add a short description, but let’s go back to Mobile Monkey and see what we have here.
So, once I’ve refreshed Mobile Monkey as long as I’m still signed into Facebook it’ll show that I have the page, I’m going to click connect to connect my page, and you guys could connect whatever pages that you want to connect.
If you’re an agency you’re going to have a lot of different pages that you could connect, and just connecting the page doesn’t mean that you’ve activated any sort of chat bot.
Now we’re going to finish our sign up with a Mobile Monkey, I’m going to call myself an agency or in this case I’d be a marketer, monthly Facebook ad spend, choose your monthly Facebook ad spend, my business address is, for this page “Mobile Monkey 1212”, www.rudanskyart.com, I think that’s actually still active, that website, you can check it out.
Phone number, complete account. Continue as Larry white, that’s my fake name for this Mobile Monkey account.
Okay, and this is the welcome screen that you’re going to see whenever you log into a Mobile Monkey account, and if you have one connected page you’ll see one connected page, and if you have a lot of different connected pages you’ll have a lot of different connected pages, and you’ll see a basic overview of how your pages are performing with regards to your chatbots, so total number of contacts, a number of new contacts this week, and sessions this week.
And I’ll show you what that looks like in a live format, I have a few different Mobile Monkey accounts, one of them is being used for this course, I have a few different sample pages I’ve connected, and there’s one actually active.
But I do have permission from the client to go through this bot and show some result and things like that.
So, if you look at this bot down here that says Sofa Mania you’ll see 1182 total contacts, 13 new contacts this week, and we’re down 33 sessions this week from the week prior.