Bot Analytics for Pro and Team Plans: Contact Growth, Conversions and More

Bot Analytics showcases your Facebook Messenger marketing campaigns in all the moments when data matters.

Included in Pro and Team plans, Bot Analytics give marketers valuable insights into Facebook Messenger chatbot campaigns.

Bot Analytics data illuminates the effectiveness of Messenger contact list growth and conversion campaigns from chat blasts, drip campaigns, Messenger Ads and conversions in chat.

What’s Included in
Customers.ai Bot Analytics

Features:

  • Date range selector
  • Visual graphing of trends
  • Total contacts
  • New contacts
  • Conversions
  • Sessions

Additional benefits:

  • Data to showcase campaign value
  • Insight into campaign effectiveness
  • Tracking effectiveness over time
  • Clean visualization for reporting
  • Agency support for Teams

Get an up-to-date snapshot of all your Messenger, SMS, and Live Chat contacts on the Customers.ai Dashboard:

Customers.ai Dashboard

Watch total Messenger contacts grow over time:

messenger chatbot analytics total contacts

See contact growth rate accelerate with each new Messenger campaign:

messenger chatbot analytics new contacts

Analyze how conversions correlate with Facebook chatbot campaigns:

messenger chatbot analytics conversions

Evaluate sessions, or conversations, taking place as a result of Messenger campaigns:

messenger chatbot analytics sessions

Showcase Campaign Value & Inform Campaign Strategies
with Bot Analytics in Customers.ai Pro and Team

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May 2025 Update: New Brand Insights on the Impact of Data Inaccuracy

Testing by DTC brands revealed a crisis of Website Visitor Identification inaccuracy. Read the newly updated report to understand the damage to brands’ deliverability and performance — and what you can do about it. See the report →

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