In case any issue with the plugin or messenger – please check these basic troubleshooting things. Whitelisted Domains Whitelisted the domain name at Facebook page settings ( please check again, If you give access, remove access to third-party tools, they may clear the whitelisted domain names list ) Facebook page is Publicly Visible Make sure …
Basic Troubleshooting, WP-Chatbot, Customer Chat plugin Read More »
To change the Messenger Greetings Dialog Text At the plugin settings page, change values for Logged in Greeting, Logged out Greeting – fields and save changes. ( Maximum 80 character ) * logged in, logged out is the user logged in to Facebook or not, in that browser. leave this fields empty for default Greetings dialog …
To change the Messenger theme color At the plugin Settings page, at the color field Add any Hex color code. ( except white, Facebook highly recommend to choose a color that has a high contrast to white ) The given color effect on The background color of messenger icon Chat link text color The background color …
WebHook Param There are multiple ways to use REF attribute. Based on the REF value, you can arrange the bot to start the chat from a specific Message. E.g – You can arrange your messenger to start the conversion from a specific point. If users are on the home page, or on a checkout page, …
Minimize deprecated. Instead, use greeting_dialog_display, greeting_dialog_delay for customization. The greeting_dialog_delay attribute will take precedence of the minimized attribute. Default – Greeting dialog is hidden on mobile, shown on the desktop. True – It will have the same effect of setting greeting_dialog_display = “fade” False – It will have the same effect of setting greeting_dialog_display = …
( Beta feature ), Most of the Languages are not been added yet. * after language name – We tried to implement, but it does not work as expected. ( Facebook SDK is not supporting all languages ) Change Messenger chat box language It’s not the language what the user types. It is just a default …
Default shortcode name is ‘chatbot’ — can use like If you like to change the name, At ‘WP-Chatbot’ plugin – Settings page, At ‘Shortcode name’ field, change value and save. Based on the above Image, Now the Shortcode name is ‘messenger’, use like [messenger] Shortcodes Attributes Shortcode name must be unique to other shortcode names created …
Shortcodes are useful to change the settings at page level Shortcode Attributes : If an Attribute is not given, shortcode uses the values from Plugin Settings page. page_id – to Change the Page ID. color – to change the messenger theme color, add hex color code. ( since 2.1 ) logged_in_greetings – to change the greetings …
Based on Category name, we can hide Messenger So here in the above image – We hide Messenger on ‘blog’ Category and ‘checkout’ Category. To add multiple categories — Separate each category with a comma (,) This list is not case sensitive.
To Hide Messenger on selected posts, pages or any post type, Add post ID in ‘post, page ID’s’ to hide the field. Here based on the above image — Hide Messenger based on posts, pages, media with post id “114, 115, 116, 210” To hide Styles on multiple posts, add each post id by separating it with …
