There are multiple ways to use REF attribute. Based on the REF value, you can arrange the bot to start the chat from a specific Message. E.g – You can arrange your messenger to start the conversion from a specific point. If users are on the home page, or on a checkout page, or on a product page can set different entry point. ( Using shortcodes you can add different settings for each page )
Pro Feature
REF attribute can add dynamically for each page using placeholders. placeholders for REF Attribute:- {{product}} – replace with WooCommerce product name
- {{title}} – replace with page title
- {id}} – replace with post ID.