Chat Marketing Master Class Section 3 Overview

Hi, chat boss, and welcome to your comprehensive MobileMonkey Chat Marketing Master Class: Business Messaging with SMS, Facebook Messenger, Instagram, WhatsApp and Website Chat. You're going to learn how to get more leads, sell more, and streamline customer support through real-time chat and text messaging.

In this section we will review what is chat marketing and how you can use chat marketing to accomplish your business goals.

Achieving Objectives by Designing with Simplicity

Section 3.1

Improving Customer Experience with Empathy

Section 3.2

Improving Customer Experience with Content Personalization

Section 3.3

Increasing Customer Value with the Consistency Principle

Section 3.4

Increasing Customer Value with the Reciprocity Principle

Section 3.5

Converting Customers Faster with the Scarcity Principle

Section 3.7

Building Trust and Brand Affinity with Social Proof

Section 3.6