Dialogues

17 articles

What Are Dialogues?

Dialogue is the conversation flow that happens when your contact begins interacting with your Page. Dialogues are built out of using different widgets. Each widgets are discussed in a separate articl…

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Quick Question Widget

Video Overview. This is one of the most used widgets in the platform. The Quick Question widget is now broken down into four individual widgets: 1. Options widget (multiple) Create multiple choice op…

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Image Widget

Video Overview. The image widget allows you to upload an image to your chatbot. Images can be added just about anywhere and you can add multiple images if you want. What types of Files are accepted i…

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Text Widget

Add a Text Widget When adding this widget you are able to just send a text message by itself or you can add up to 3 buttons. Once you click on the Text icon you will see the widget below. Simply type…

Updated by Raquel Bartolome

Form Widget

Video Overview. If you have a series of questions you want to ask right after another then the form widget is a fast way to do that. The form widget is very similar to the quick question widget with…

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Gallery Widget

The gallery widget is a really nice way to display multiple images with information and calls to action under each one. You can load up to 10 images with a title, description, and up to 3 buttons. Th…

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Notification Widget

Anytime you want to notify a user of something important that happens in the bot you will want to add the notification widget. This widget allows you to send the following notifications: Push notific…

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Attachment Widget

Video Overview. This is a great way to deliver a lead magnet. Just click the link and upload your file. The type of files you can upload are as follows: File Types. pdf. doc. xls. ppt. mobi. epub. Ma…

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GIF Widget

Video Overview. MobileMonkey has integrated with Giphy to allow you to easily search by keyword for a cool and interactive gif. These give you bot personalization and make it fun. It's quick and easy…

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Navigation Widget

The navigate widget is super powerful and works with your audiences that you have built from attributes or tags. A couple of ways you can use this widget are listed below. Identifying a returning use…

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Typing Widget

Video Overview. If you feel that the immediate responses provided by the bot are a bit "inhuman", use the typing widget to create a more natural feel. The typing widget simulates the typing dots from…

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Use Tags to associate Information to your Leads for Audience Segmentation

This article covers: Definition and characteristics of tags, where to manage tags and how to assign a tag using these widgets: Tags Widget, Text Widget & Gallery Widget.. What is a Tag? TAG is a piec…

Updated by Raquel Bartolome

Zapier Connection Widget

Video Overview. If you want to capture data and then send it to an external location like a Google spreadsheet or another CRM then you need to set up a connection with Zapier. MobileMonkey makes it e…

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Video Widget

It great thing to add to your bot is video. You can add any video you want as long as it is smaller than 25MB. This is a restriction of Facebook..

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Messenger Opt-in

Video Overview. When someone connects with your bot from the Website Widget, you don't get the benefit of capturing data from Facebook or the ability to message them. By sending this widget to them y…

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SMS Opt-in

Video Overview. To be compliant you need to ask permission to send SMS messages. MobileMonkey makes this easy with this widget. You place this in your dialogue and it will opt users in or not based o…

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Default Dialogues

Video Overview. The default dialogue is where the bot will go when a user has done something that breaks the conversation. Sometimes a user will type something where they shouldn't or do something th…

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